Information for Voters

Information for Voters

The next Municipal Election will be held on October 26, 2026. The Municipal Clerk is responsible for conducting the municipal members of Council and school board trustee elections.

If you need more information, or have any questions or concerns, we’re here to help. Contact the Office of the Municipal Clerk, 33011 Highway 62N, Maynooth (613) 338-2811 ext. 277 or 211.

Eligibility to Vote

You can vote if you are:

  • A Canadian citizen; and

  • At least 18 years old; and

  • A resident of Hastings Highlands; or

  • A non-resident of Hastings Highlands, but you or your spouse own or rent property in the municipality; and

  • Are not prohibited from voting under any law

  1. Check the Voters’ List to ensure you are on it, and your mailing address is up to date.

  2. Wait for your Voter Information Letter to arrive in the mail or sign up to have your Voter Information Letter delivered to your email address.

    • Keep the Voter Information Letter in a safe place until the voting period begins on Monday, October 19, 2026 at 10:00 a.m.;

    • You will have 8 Days to vote, but do not wait until the last minute in case you have difficulty logging into the voting system and need assistance;

  3. Open your Voter Information Letter, and find the PIN number that will let you access to the voting system.

  4. Choose your method of Voting: Internet, Telephone, or by Internet at a Voter Help Centre.

If you do not receive your Voter Information Letter in the mail by October 9, you will be able to obtain one from the Revisions Centre at the municipal office or sign up to receive one by email.

If you do not have access to a touch-tone telephone, or internet at your home, visit the Voter Help Centre or one of our Pop-Up locations.

Voter Help Centre at Municipal Office - 33011 Hwy 62N, Maynooth:
Oct. 19                       10:00AM to 4:00PM 
Oct. 20, 21, 22             9:00AM to 4:00PM
Oct. 23                         9:00AM to 7:00PM
Oct. 24                         9:00AM to 1:00PM
Oct. 26                         9:00AM to 8:00PM

Oct. 20  9:00AM to 12:00PM
Monteagle Fire Station Parking Lot
3205 Musclow-Greenview Rd. Monteagle Valley

Oct. 21   9:00AM to 12:00PM
Lake St. Peter Community Centre Parking Lot
5 Boulter Lake Rd, Lake St. Peter

Oct. 22   9:00AM to 12:00PM
Herschel Rink Parking Lot
168 S. Baptiste Lake Rd, Birds Creek

Internet Voting

Vote by Internet (takes about 5 minutes)

  • Visit the voting website provided in your Voter Instruction Letter by entering the address into the address bar at the top of your internet browser (Chrome, Firefox, Safari, Edge etc.)

  • Enter your PIN (Do Not Include Spaces)

  • Enter your date of birth

  • Complete the Captcha challenge as shown on the screen (if required)

  • If you receive an error after several attempts to login, this may be because your birth date information is incorrect in our Voting System. You may need a new PIN. Please contact us at our elections helpline (# to follow) or visit the Voter Help Centre at the Municipal Office.  

  • Follow the prompts through all contests, and complete your ballot by pressing Submit Ballot

Vote by Telephone (takes about 10 minutes - Do not hang up until you have voted for all races)

  • Dial the phone number using a touch-tone phone or smartphone.

  • Enter your PIN (Do Not Include Spaces);

  • Enter your date of birth using the format described;

    • If you receive an error after several attempts to login, this may be because your birth date information is incorrect in our Voting System. You may need a new PIN. Please contact us at our elections helpline (# to follow) or visit the Voter Help Centre at the Municipal Office at 33011 Hwy 62 in Maynooth:

      Oct. 19                       10:00AM to 4:00PM 
      Oct. 20, 21, 22             9:00AM to 4:00PM
      Oct. 23                         9:00AM to 7:00PM
      Oct. 24                         9:00AM to 1:00PM
      Oct. 26                         9:00AM to 8:00PM

  • Listen carefully to the all of the prompts for the voting;

  • Your vote will be counted after voting for all the races on your ballot (e.g. Mayor, Deputy Mayor, Councillor, School Board Trustee)

  • If you are concerned that your ballot may not have been counted, you can attempt to call in a second time with your PIN. If your vote has been properly submitted originally, the system will advise that you have already voted. 

Assistance with Voting at a Voter Help Centre

Use a laptop or an iPad at our Voter Help Centre at Emond Hall or at a Pop-Up location.

  • Visit your preferred location on your Voter Instruction letter, and bring your letter with you;

  • Once arrived, Elections Staff will guide you to the electronic touchscreen voting equipment;

  • If you need assistance, Election Staff can help! Just ask and we can help you type in your PIN or Date of Birth.

Electronic Voting Troubleshooting Tips

Having trouble voting electronically or by telephone? Review these tips:

Internet Voting:

  • Type the voting website into your web browser's address bar which is either at the top or bottom of your web browser (Chrome, Safari, Firefox, Edge, Opera). Typing the website into a search engine browser (such as Google, Bing, or DuckDuckGo) will not get you to our Voting website, it just searches for our voting website (which is unlisted).

  • If you receive an error that your credentials are invalid this usually occurs because your birth date on the Voters’ List is either incorrect, or incomplete. Try reversing your month and day if your day of birth is 12 or less (e.g. switching January 2, to February 1, 01-02 to 02-01). If this tip works, please email us so we can correct your birth date for the next Municipal Election.

  • Do not include any spaces in your PIN when typing it into the system.

  • Disable any VPN system you may have on your device, and/or try using another Internet Browser (Such as Microsoft Edge, Google Chrome, Apple Safari, or Mozilla Firefox), or another internet connection (such as using cellular data instead of WIFI).

If these tips do not work and you do not have access to an internet connected device at your home, or do not have a trusted friend or family member who can help you vote, please visit (with your Voter Instruction Letter) the following locations to use their touch-screen voting kiosks (no paper ballots available): 

  • Hastings Highlands Voter Help Centre - 33011 Highway 62N in Maynooth                                  

Oct. 19                       10:00AM to 4:00PM 
Oct. 20, 21, 22             9:00AM to 4:00PM
Oct. 23                         9:00AM to 7:00PM
Oct. 24                         9:00AM to 1:00PM
Oct. 26                         9:00AM to 8:00PM

  • Select pop up locations in Hastings Highlands will be offered if you have your Voter Instruction Letter with you:

    Oct 20  9:00am-12:00pm
    Monteagle Fire Station Parking Lot
    3205 Musclow-Greenview Rd. Monteagle Valley

    Oct 21  9:00am-12:00pm
    Lake St. Peter Community Centre Parking Lot
    5 Boulter Lake Rd, Lake St. Peter

    Oct 22  9:00am-12:00pm
    Herschel Rink Parking Lot
    168 S. Baptiste Lake Rd, Birds Creek

FAQ's Page

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